Dedicated Short-Term Rental VAs

DEDICATED TALENT

Specialized Assistants Who Speak **Hospitality.**

We don't broker generic admin assistants. Our VAs are exclusively trained in property management systems, guest psychology, and channel operations.

24/7 Coverage
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Guest Support VAs

Keep your response times under 5 minutes, dominate Airbnb/VRBO algorithms, and earn 5-star ratings without touching your phone.

Rapid Inquiry Response: Answering pre-booking questions and confirming reservation parameters within minutes.
Active Stay Assistance: Handling midnight guest inquiries (Wi-Fi, parking codes, thermostat controls) with professional poise.
Review Management: Automating guest checkout review requests and managing negative feedback disputes.
Logistical Brains
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Property Coordinators

Organize your housekeeping schedules, dispatch local maintenance contractors, and synchronize multi-channel listing portals.

Housekeeping Scheduling: Assigning daily turnover cleans, verifying checkout proof, and managing cleaner shifts.
Maintenance Dispatch: Coordinating contractor visits, tracking smart lock batteries, and handling supply logistics.
Listing Maintenance: Updating listing descriptions, aligning booking guidebooks, and adjusting operational hours.
Executive Admin
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STR Administrative VAs

Unburden the founder's daily schedule. Offload local municipal filings, manage invoicing ledgers, and compile portfolio tracking.

Financial Data Entry: Inputting supplier invoices, tracking utility bills, and preparing initial ledger balance records.
Compliance Listings Support: Managing local STR permit documents and coordinating property tax receipts.
Founder Calendar Curation: Filtering investor meetings, curating daily inbox zero, and arranging business travel plans.
99STR ACADEMY

The Vetting & Training **Blueprint.**

We screen thousands of applicants, accepting only the top 3% to undergo our intense hospitality specialization academy.

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1. Multi-Stage Screening

We conduct comprehensive background checks, rigorous English-proficiency audits, and intense cognitive assessment testing before admission.

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2. 100+ Hours PMS Training

Candidates complete immersive training in Guesty, Hostaway, PriceLabs, Airbnb channel configurations, and real guest dispute resolutions.

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3. Live Audited Simulation

Graduates complete 3 days of live audited inbox simulations, ensuring perfect hospitality empathy and high-pressure problem solving.